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1. Introduction
This Privacy Policy describes how It's Buzzing, LLC ("It's Buzzing," "we," "us," or "our") collects, uses, processes, stores, and shares information when you access or use our websites, applications, software, APIs, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
This policy applies to all users, including businesses, ambassadors, team members, administrators, church and faith-based organizations, creators, and end users interacting with campaigns, referrals, rewards, community features, BuzzPins, or media tools.
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2. Information We Collect
We collect information in several ways: information you provide directly, information generated through your use of the Services, and information received from third-party integrations you choose to connect.
2.1 Information You Provide Directly
Account Information:- Name, email address, phone number
- Login credentials
- Account role (business owner, team member, ambassador, creator, church administrator)
- Profile photo and bio (where applicable)
2.2 Automatically Collected Information
When you use the Services, we automatically collect certain technical and usage data:
2.3 Referral, Campaign, Ambassador, and Rewards Data
We collect and generate data related to:
2.4 Payment and Financial Information
Payments are processed by third-party payment providers (primarily Stripe). We do not store full credit card numbers, banking credentials, or sensitive payment instrument data. We may retain limited billing metadata including:
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3. How We Use Information
We use the information collected for the following purposes:
3.1 Mobile App Disclosures (WebView + Native)
If you use our mobile app (Capacitor WebView wrapper), we may collect or process:
We do not collect your device's precise GPS location unless you explicitly grant location permission through your device settings.
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4. AI and Automated Processing
We use artificial intelligence and automated systems ("AI Tools") — including BuzzIQ, Claude (Anthropic), Gemini (Google), and similar services — to assist with:
AI Tools process user-provided data and platform activity data. AI-generated content is assistive only. Users remain solely responsible for reviewing, approving, and using any AI-generated content before publication or distribution.
We do not use AI to make binding legal, medical, or financial decisions on your behalf.AI processing may involve transmission of data to third-party AI providers. These providers operate under their own data processing agreements and are treated as subprocessors under our DPA.
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5. Referral, Ambassador, and BuzzPin Tracking Data
We collect and process data specifically related to:
This data is used to:
This data is retained for the duration of the ambassador relationship and for a minimum of 7 years for tax and financial compliance purposes.
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6. Information Sharing
We may share information in the following circumstances:
6.1 Between Platform Participants
Information may be shared between businesses, ambassadors, creators, team members, and customers as required to facilitate referrals, campaigns, and rewards. For example, a business may see attribution data associated with an ambassador who referred a customer.
6.2 Service Providers and Subprocessors
We share information with trusted vendors who perform services on our behalf, including:
These providers are authorized to use information only as necessary to perform services for It's Buzzing and are bound by appropriate data processing obligations.
6.3 Legal and Safety Reasons
We may disclose information if we believe in good faith that disclosure is reasonably necessary to:
6.4 Business Transfers
In the event of a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a materially different privacy policy as a result.
6.5 With Your Consent
We may share information with third parties when you have explicitly authorized us to do so.
6.6 No Sale of Personal Data
We do not sell, rent, or trade personal information to third parties for their own marketing purposes.---
7. Business Data Responsibility
Businesses using the platform act as independent data controllers for the contacts they upload, manage, or communicate with through the Services. It's Buzzing acts as a service provider and data processor on behalf of those businesses.
By using the Services, businesses represent and warrant that they have obtained all necessary permissions, consents, and lawful bases to collect, upload, and use any personal data through the platform.---
8. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
You may control cookies through your browser settings. Disabling cookies may impair certain features, including referral tracking, session management, and attribution.
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9. Push Notifications
If you opt in to push notifications, we store a device token associated with your account. You can disable notifications at any time in your device settings or within the app. Disabling notifications may affect your ability to receive time-sensitive platform alerts or communications.
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10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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11. Data Retention
We retain information for as long as necessary to:
Retention periods vary by data type:
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12. Data Deletion and Account Closure
You can request account deletion and data removal by emailing privacy@itsbuzzing.com or visiting https://itsbuzzing.com/data-deletion. We will process deletion requests consistent with applicable law. We may retain limited records for legal compliance, dispute resolution, fraud prevention, and tax reporting obligations even after account deletion.
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13. Google API Services User Data Policy
If you connect your Google account to It's Buzzing (e.g., for Calendar scheduling, Gmail CRM integration, or Google Sheets export), our use and transfer of information received from Google APIs will adhere to the [Google API Service User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
13.1 Information We Access via Google APIs
Based on permissions you grant:
13.2 How We Use Google Data
We use Google data strictly to provide the integrated features you have enabled. We do not use Google user data for advertising, profiling, or sale to third parties.
13.3 Storage and Deletion of Google Data
Google tokens are stored securely (encrypted at rest). You can revoke our access at any time via your dashboard's Integrations page or through your [Google Security Settings](https://myaccount.google.com/permissions). Upon revocation, we will delete all stored tokens associated with your account.
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14. Your Rights and Choices
Depending on your location, you may have rights to:
To exercise these rights, contact privacy@itsbuzzing.com. We will respond to verified requests within the timeframe required by applicable law.
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15. California Privacy Rights (CCPA/CPRA)
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a California privacy request, contact privacy@itsbuzzing.com.
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16. Children's Privacy
The Services are not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
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17. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice in the Services. Changes take effect upon posting. Your continued use of the Services after any change constitutes acceptance of the updated policy.
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