← Back to It's Buzzing # Privacy Policy It's Buzzing, LLC Effective Date: January 2026

1. Introduction

This Privacy Policy describes how It's Buzzing, LLC ("It's Buzzing," "we," "us," or "our") collects, uses, processes, stores, and shares information when you access or use our websites, applications, software, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

This policy applies to all users, including businesses, ambassadors, team members, administrators, and end users interacting with campaigns, referrals, or rewards.

2. Information We Collect

We collect information in several ways, including information you provide directly, information generated through your use of the Services, and information from third-party integrations you choose to connect.

2.1 Information You Provide Directly

Account Information: Business Information:
  • Business name, industry, location
  • Service descriptions, operating hours
  • Branding assets (logos, images, marketing content)
  • Ambassador Information:
  • Application data
  • Referral links, QR codes
  • Reward and payout eligibility data
  • Communications:
  • Messages sent through the platform
  • Support requests
  • Feedback and survey responses
  • Uploaded Content:
  • Contact lists (where permitted by law)
  • Campaign content, templates, graphics
  • Attendance or participation data for organization-based features (e.g., churches)
  • 2.2 Automatically Collected Information

    When you use the Services, we automatically collect certain technical and usage data, including:

  • IP address
  • Device type, operating system, browser
  • Pages viewed, features used, timestamps
  • Referral attribution data
  • Error logs, audit logs, and diagnostic data
  • Cookies and similar technologies
  • 2.3 Referral, Campaign, and Rewards Data

    We collect and generate data related to:

  • Referral links and QR codes
  • Attribution and conversion tracking
  • Reward eligibility, balances, and redemption history
  • Wallet funding and usage metadata
  • Campaign engagement (opens, clicks, redemptions)
  • 2.4 Payment Information

    Payments are processed by third-party payment providers (Stripe). We do not store full credit card numbers or banking credentials. We may retain limited billing metadata such as:

  • Subscription plan
  • Payment status
  • Invoices and transaction IDs
  • 3. How We Use Information

    We use the information collected to:

  • Provide, operate, and maintain the Services
  • Facilitate referrals, campaigns, and reward distribution
  • Generate analytics, reporting, and performance insights
  • Enable CRM and communication features
  • Improve platform reliability, security, and usability
  • Detect fraud, abuse, and policy violations
  • Comply with legal, tax, and regulatory obligations
  • 4. AI and Automated Processing

    We use artificial intelligence and automated systems ("AI Tools") to assist with:

  • Campaign optimization
  • Content generation
  • Engagement scoring
  • Performance insights and recommendations
  • AI Tools process user-provided data and platform activity data. AI-generated content is assistive only. Users remain solely responsible for reviewing, approving, and using generated content.

    We do not use AI to make legal, medical, or financial decisions.

    5. Information Sharing

    We may share information in the following circumstances:

    5.1 Between Platform Participants

    Information may be shared between businesses, ambassadors, team members, and customers as required to facilitate referrals, campaigns, and rewards.

    5.2 Service Providers

    We share information with trusted vendors who perform services on our behalf, such as:

  • Payment processing (Stripe)
  • Reward fulfillment (Giftbit)
  • Email and SMS delivery
  • Analytics
  • Hosting and infrastructure
  • Customer support tools
  • These providers are authorized to use information only as necessary to perform services for us.

    5.3 Legal and Safety Reasons

    We may disclose information if required to comply with law, regulation, legal process, or to protect the rights, property, or safety of It's Buzzing, users, or others.

    5.4 With Your Consent

    We may share information with third parties when you explicitly authorize us to do so.

    5.5 No Sale of Personal Data

    We do not sell personal information.

    6. Business Data Responsibility

    Businesses using the platform act as data controllers for the contacts they upload or communicate with. It's Buzzing acts as a service provider / data processor.

    By using the Services, businesses represent and warrant that they have obtained all necessary permissions, consents, and lawful bases to collect and use personal data.

    7. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

  • Maintain sessions
  • Remember preferences
  • Analyze usage patterns
  • Improve performance
  • You may control cookies through browser settings; however, some features may not function properly without cookies.

    8. Data Security

    We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

    9. Data Retention

    We retain information for as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Retention periods may vary depending on data type and legal requirements. Financial records may be retained for tax and regulatory compliance.

    10. Your Rights and Choices

    Depending on your location, you may have rights to:

  • Access and update your information
  • Request deletion
  • Restrict or object to processing
  • Opt out of marketing communications
  • Requests may be submitted to privacy@itsbuzzing.com

    11. Children's Privacy

    The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

    13. Contact Information

    It's Buzzing, LLC Email: privacy@itsbuzzing.com Support: support@itsbuzzing.com